How robots and chatbots can restore people's trust after making mistakes

Scientists from the University of Michigan conducted a study of robot behavior strategies to restore trust between a bot and a human. Can such strategies fully restore trust and how effective are they after repeated errors?

  Artificial Technology   Jun 9, 2024   0   11  Add to Reading List
Scientists from the University of Michigan conducted a study of robot behavior strategies to restore trust between a bot and a human. Can such strategies fully restore trust and how effective are they after repeated errors?

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